Information, Advice or Guidance Course

• Flexible Online Learning
  The course is delivered online, enabling learners to study from anywhere and at any time that suits them.
• Nationally Recognised Qualification
  Upon successful completion, learners receive a TQUK Level 2 Certificate, recognised by employers across the UK.
• Expert Tutor Support
  Learners have access to qualified tutors for guidance and support throughout their learning journey.
• Interactive Learning Materials
  The course utilises engaging and interactive online materials to enhance the learning experience.

Additional Information

Typical course length: 8-10 weeks 
Course level:  Level 2 Certificate 
Awarding body: TQUK
Minimum age:  19 years old 
Course price:  FREE* (valued at £800) 

*Eligibility criteria apply for funded courses

By completing this course, you will gain a nationally recognised qualification, which can significantly enhance your employment prospects in a variety of advice, guidance and support roles.

The course provides a solid foundation in information, advice & guidance principles, preparing you for further study or progression into higher-level qualifications and roles.

It also offers the flexibility to study at a pace that suits your lifestyle and commitments, supported by expert tutors.

Additionally, the course covers essential skills in communication, active listening, questioning techniques and client interaction enabling you to provide high-quality support to clients from diverse backgrounds. Also, you will learn the broader context of information, advice & guidance including understanding the needs of specific client groups, exploring choices and options and promoting equality & diversity.

What will I learn?

The course is divided into the following units:

Unit 1

Understand information, advice & guidance in practice

Unit 2

Understand the interaction skills for information, advice or guidance

Unit 3

Understanding signposting and referral in information, advice or guidance

Unit 4

Understand the context of information, advice & guidance

Unit 5

Understand skills required by advice providers

Upon completion, you will have developed a comprehensive understanding of information, advice and guidance principles and practices.

You will be equipped with the skills to perform a variety of tasks including the processes of signposting and how to monitor & evaluate referrals to ensure clients receive appropriate support. You will recognise the specific needs of different client groups and support clients in challenging discriminatory behaviour promoting equality and diversity.

This qualification opens the door to numerous career opportunities in a variety of sectors where information, advice and guidance is essential and provides a pathway for further education and professional development in the field.

1. You must currently live in a Non-Devolved Area of England or the Great London Area (GLA). If you live in GLA you must evidence you have permission to remain here for the next 365 days. For the rest of the country, you must have been resident in the UK/EEA for 3+ years, for purposes other than study.
2. You must be over the age of 19 or older (on 31 August 2024) and be able to fully commit to this course.
3. You must have the relevant ID to register for this course. (passport, visa/permit, birth certificate or driving licence and proof of address within the last 3 months)
4. You must not have done this qualification at the same or higher level previously.

The course is delivered remotely and you will need a laptop or computer to be able to access and study on this course.