Level 2 Certificate

Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace

Support Colleagues and Create a Mentally Healthy Workplace

Free course

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Course Overview

This qualification is designed to provide you with an understanding of mental health first aid and advocacy. You will explore different types of mental ill health, signs and indicators of mental ill health & crisis and identifying steps to support individuals experiencing mental health challenges.

This short course covers a range of topics related to mental health, including definitions of mental health and mental ill health, the mental health continuum, factors that may increase the risk of mental health issues and the impact of physical health on mental wellbeing.

The course emphasises the importance of positive relationships, effective communication and a person-centred approach when supporting individuals with mental ill health.

Course Features
  • Flexible Online Learning
    The course is delivered online, enabling learners to study from anywhere and at any time that suits them.
  • Nationally Recognised Qualification
    Upon successful completion, learners receive a NCFE Level 2 Certificate, recognised by employers across the UK.
  • Expert Tutor Support
    Learners have access to qualified tutors for guidance and support throughout their learning journey.
  • Interactive Learning Materials
    The course utilises engaging and interactive online materials to enhance the learning experience.

Additional Information

Typical course length: 8-10 weeks 
Course level:  Level 2 Certificate 
Awarding body: NCFE
Minimum age:  19 years old 
Course price:  FREE* (valued at £800) 

*Eligibility criteria apply for funded courses

Course Benefits

By completing this course, you will gain a nationally recognised qualification, which can significantly enhance your employment prospects in care and support roles across various sectors.

The course provides a solid foundation in mental health first aid and mental health advocacy principles, preparing you for further study or progression into higher-level qualifications and roles.

It also offers the flexibility to study at a pace that suits your lifestyle and commitments, supported by expert tutors.

Additionally, the course covers relevant legislation, guidance, and policies related to mental health provision, as well as strategies to reduce barriers to accessing mental health support.

Course Units

What will I learn?

The course is divided into the following units:

Unit 1

Exploring mental health

Unit 2

Understand how to support individuals with mental ill health

Unit 3

Understand a mentally healthy environment

On Completion

Upon completion, you will have developed a comprehensive understanding of mental health first aid and mental health advocacy principles and practices.

You will be equipped with the skills and knowledge to describe different types of mental ill health, recognise signs and indicators of mental ill health and crisis and support individuals experiencing mental health challenges. You will have developed the skills to promote positive relationships and effective communication in the workplace and advocate for mentally healthy environments.

This qualification opens the door to career opportunities in care and support and provides a pathway for further education and professional development in the field.

Eligibility Criteria
  1. You must currently live in a Non-Devolved Area of England or the Great London Area (GLA). If you live in GLA you must evidence you have permission to remain here for the next 365 days. For the rest of the country, you must have been resident in the UK/EEA for 3+ years, for purposes other than study.
  2. You must be over the age of 19 or older (on 31 August 2024) and be able to fully commit to this course.
  3. You must have the relevant ID to register for this course. (passport, visa/permit, birth certificate or driving licence and proof of address within the last 3 months)
  4. You must not have done this qualification at the same or higher level previously.

The course is delivered remotely and you will need a laptop or computer to be able to access and study on this course.

For individuals

For employers

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Unfortunately this course is not available for purchase by employers.

If any individuals of your organisation are interested in this course, advise them to register as an individual.

For any queries please contact us.


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The course exceeded my expectations, and the trainer was professional at all times. I felt very comfortable throughout my study and enjoyed the course and found the content thought-provoking & useful. I look forward to continuing learning with LMP.

Recent Learner

Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace Level 2 Certificate

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